1.) How Fast is shipping: 1-3 business days for in stock items AND up to 2 weeks for sale items!!!
2.) Preorder dates are listed in the post. These are approximate dates. We can't control USPS or UPS shipping.
3.) Customer Service - firstname.lastname@example.org
4,) When commenting for monogramming ALWAYS put fLm (first LAST middle). In order to process your monogram, initials must be submitted in the notes section or emailed to us. We cannot process your order without the initials. If initials are not submitted within two weeks, we will ship your item with no monogram.
5.) RETURNS - We accept returns on tagged, unworn, unwashed items within 2 weeks of ship date for a refund. After 2 weeks you have 30 days from the ship date to exchange for something else of same value. Customer pays the shipping both ways on returns unless it's our fault. There is a 10% restock fee on all items returned for a refund.
6.) INCORRECT ADDRESSES - please make sure that your mailing address is correct. We ship to the address you have listed and we will not be responsible if the item goes to an old address.
7.) PERSONALIZED, SPECIAL ORDERS, and SALE ITEMS are FINAL SALE. No exchanges. No refunds.